Introduction
At Longwood Building Corporation, we are committed to protecting the privacy and confidentiality of the personal information we collect from our customers, clients, and employees. This Privacy Policy outlines how we collect, use, disclose, retain, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
What is Personal Information?
Under PIPEDA, personal information is defined as any information about an identifiable individual. This includes, but is not limited to:
- Name, address, email, phone number
- Date of birth
- Payment information
- IP addresses and browser information
- Employment history and education
- Any other information that can identify an individual
Accountability
We take full responsibility for the personal information we collect and hold. Our designated Privacy Officer is accountable for ensuring compliance with PIPEDA. Privacy Officer Contact: Simon Whissel s.whissel@longwoodbuilders.com
Purposes for Collection
We collect personal information for purposes such as:
- Providing products or services
- Managing customer accounts
- Processing payments and transactions
- Responding to inquiries or support requests
- Sending marketing communications (with consent)
- Complying with legal and regulatory obligations
We will always identify the purpose for which we are collecting your information before or at the time of collection.
Consent
We obtain your knowledge and consent before collecting, using, or disclosing your personal information, except where otherwise permitted or required by law. Consent may be express or implied, depending on the situation and the sensitivity of the information. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
Limiting Collection
We will only collect personal information that is necessary for the identified purposes. Information is collected by fair and lawful means.
Limiting
Use, Disclosure, and Retention We do not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required by law. We retain personal information only as long as necessary to fulfill the identified purposes or to meet legal requirements.
Accuracy
We make reasonable efforts to ensure that personal information is accurate, complete, and up to date. If your information changes, please notify us so we can update our records.
Safeguards
We implement appropriate technical, physical, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include:
- Data encryption
- Secure servers
- Restricted access to personal data
- Staff training on privacy protocols
Openness
We make this policy publicly available on our website and provide additional information upon request about our privacy practices.
Individual Access
Upon request, individuals will be informed of the existence, use, and disclosure of their personal information and shall be given access to that information. Individuals may challenge the accuracy and completeness of the information and have it amended as appropriate. Requests should be sent to our Privacy Officer at s.whissel@longwoodbuilders.com
Challenging Compliance
You may address any complaints or questions regarding our compliance with this policy to our Privacy Officer. If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada:
Website: https://www.priv.gc.ca
Phone: 1-800-282-1376
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised policy on our website with an updated effective date.